1. Scope and responsible sender
This policy describes how Ivorycom LLC, operator of TightLedger, sends promotional email, text, direct messages, and similar commercial communications. It applies whether we send a message ourselves or use a provider or partner on our behalf.
Questions and consent withdrawals may be sent to privacy@tightledger.com. Commercial messages will identify Ivorycom LLC or TightLedger and include the contact details required by the recipient’s law.
2. Transactional and promotional messages
Transactional or service messages help provide a requested service—for example, verification, security alerts, invitations, receipts, account changes, approval notices, and support responses. They are not treated as marketing merely because they use TightLedger branding.
Promotional messages advertise or encourage use or purchase of TightLedger, such as newsletters, product announcements, offers, events, and sales outreach. We will not disguise marketing as a security or account message, and we will keep promotional content from overwhelming a primarily transactional message.
3. How we obtain and record consent
Where consent is required, the choice will be specific, informed, affirmative, and separate from acceptance of the Terms. Marketing boxes will not be prechecked. We will record the language shown, person or account, channel, timestamp, source, policy version, and later withdrawal.
We may rely on another lawful permission only when documented and approved for the recipient and message type. Buying the service does not automatically authorize every kind of marketing.
4. United States — CAN-SPAM and related rules
Commercial email subject to the CAN-SPAM Act will use accurate header and routing information, non-deceptive subject lines, clear sender identity, any required advertising disclosure, a valid physical postal address, and a clear no-cost opt-out method. We will honor an opt-out within 10 business days and keep the mechanism available for at least 30 days after sending.
CAN-SPAM applies to business-to-business commercial email as well as consumer email. We remain responsible for vendors that send on our behalf. Commercial messages will identify Ivorycom LLC at 5208 White Chicory Dr, Apollo Beach, FL 33572, United States.
5. Canada — CASL
For a commercial electronic message to or from Canada, we will comply with Canada’s Anti-Spam Legislation (“CASL”). Unless a documented exception or valid implied consent applies, we will obtain express consent before sending. The request will state the purpose, identify the requesting entity, provide contact information, and explain that consent can be withdrawn.
Messages will identify the sender, include required contact information, and provide a readily performed unsubscribe mechanism. We will action unsubscribe requests within 10 days and preserve evidence supporting consent for as long as we rely on it.
6. European Union, EEA, and United Kingdom
Where EU ePrivacy rules, UK PECR, EU GDPR, or UK GDPR require consent for electronic marketing, we will obtain consent meeting the applicable standard before sending. Consent will be freely given, specific, informed, unambiguous, and demonstrated by a clear positive action.
We will provide an easy withdrawal method in every promotional message. Withdrawing consent will not affect processing that was lawful before withdrawal. We will not switch to another legal basis simply to continue the same consent-based marketing after withdrawal.
7. Preferences, opt-out, and suppression
Recipients may use the unsubscribe link, account preferences, or privacy@tightledger.com. They may opt out of some topics or all promotional communications. We may still send necessary transactional, security, legal, or service messages.
We retain a minimal suppression record—typically the address, channel, date, and scope of the opt-out—so we do not accidentally contact the person again. A suppression record is used for compliance, not renewed marketing.
8. Truthful and responsible messages
- Sender names, domains, reply addresses, and subject lines must be accurate.
- Recovery claims must distinguish Potential, Verified, and Recovered amounts and must not guarantee results.
- Messages must not conceal material pricing, success-fee, eligibility, or limitation information.
- Purchased, scraped, harvested, or randomly generated contact lists may not be used without a documented lawful basis.
- Sensitive financial or evidence details must not appear in promotional messages.
9. Referrals and third-party senders
A referral does not automatically permit repeated marketing. Any referral program must disclose who will contact the recipient, what will be sent, and how choices can be withdrawn. Country-specific referral exceptions must be reviewed before use.
Agencies, affiliates, and email providers acting for TightLedger must follow this policy, use approved lists and templates, preserve consent records, and promptly share unsubscribe requests. Ivorycom does not contract away its legal responsibility for messages sent on its behalf.
11. Accountability and complaints
We review campaigns, sender configuration, consent sources, suppression handling, and vendor performance. Questions or complaints may be sent to privacy@tightledger.com or legal@tightledger.com. We will investigate and correct substantiated issues.
12. Changes to this policy
We may update this policy as channels, providers, or laws change. A material expansion of marketing purposes will require a new choice when applicable rather than being treated as covered by an unrelated earlier consent.